Executive Assistant
making a way for business to growHow Can We Support You?
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outstanding outsourcing
Finding Your Focus
Do you need support with the practical administration of running your business? Reliable executive support makes management more effective. At Waymaker, we’re here to make your life easier, it’s as simple as that.
As a trusted outsider, we bring an independent set of ears, years of experience and can support decisions around office structure, processes and systems and even help you try out new ideas. Share your ambitions with us and feel supported, knowing we’ll be your cheerleaders through the ups and downs of business. Whether you’re a solopreneur, small business owner, startup founder, or C-suite executive, we’ll be an ally through the hard work and success. We’re discreet and skilled in handling highly confidential financial, personal, operational and HR matters.
flawless service
Premium Executive Support
We make sure we learn what’s important to you so we can become your second-self. We take the initiative on what needs to be done, and make the executive decisions to make it happen. We’re adept at assessing urgency and importance, so you can rest assured your workload is in the safest hands. We can be a confidential sounding board to help you make smart decisions.
We can be your trusted outsourced Executive PA for as long as you need, whether you aren’t quite ready to recruit someone permanently into the role or are happy to outsource long-term. Acting as your gatekeeper, we liaise on your behalf with stakeholders, clients, customers, family and staff of all levels of seniority.
Organising You
DIARY & EMAIL MANAGEMENT
We know how much a well planned diary will increase your productivity. We identify your working style, and make sure your calendar runs like clockwork. We can sort and prioritise your emails so you can spend your time actioning what’s important, we can take care of the rest.
COMMUNICATION
Teams, Zoom, Google Hangouts, WhatsApp, voice notes, email, phone…whatever systems you use to talk, we’ll use them too. Catching up is easy – just let us know your preferred way to chat and we’ll be there. We’ll update you with progress as little or as much as you like.
PRACTICAL SUPPORT
From travel arrangements and invoicing to expenses, reports, and maintaining filing systems, there’s no task too big or too small and no system we can’t master. We’ll integrate seamlessly into your business, supporting your daily operations with confidence. Whether it’s structure, speed, or simply making space to breathe, we’re here to help you get more done.
HOW TO GUIDE
We’ll capture everything we need to support you and create your own hub – complete with a practical ‘how to guide’. Passwords and login details are stored safely and you’ll always have full access to all systems, inboxes and platforms, maintaining transparency and ownership for you and your business. We want to give you the confidence to step away without losing control.
REMOTE SUPPORT
Practical, timely support delivered remotely, with super speedy internet and even stronger coffee. We’ve got everything we need to support you from afar – just bring your Wi-Fi and your favourite brew too. While we work remotely as standard, we know the occasional face-to-face catch-up can be productive, and we’re open to it. Just let us know when suits you.
Frequently Asked Questions
FAQs
What does an executive assistant do?
An Executive Assistant is more than just day-to-day administrative support, we’re trusted partners who help leaders stay focused and organised. By managing day-to-day responsibilities such as calendar management, travel coordination and communication, an EA anticipates needs and ensures focus remains on high value priorities. Beyond administration, an EA can support decision making at a strategic level by anticipating challenges and helping leaders stay aligned with business goals.
Why are outsourced assistants more cost-effective?
Flexibility! Outsourced Executive Assistants are often more cost-effective than a traditional in-house hire. You only pay for the hours of support you really need, with no overhead costs for coffee runs and downtime breaks. For example, with a full-time salaried EA, you may be paying for a 40-hour work week that takes only 25 hours of focused time. Permanent hires also come with extra costs such as payroll taxes, pension contributions, and maternity or sick leave. By outsourcing you will gain the reliability of an EA without a fixed expense, which can make it a smart and scalable solution.
What software do we use as executive assistants?
As Executive Assistants, we’re skilled in a wide range of tools to help keep leaders and teams organised. At Waymaker, we primarily use Outlook or Google for calendar scheduling, the Microsoft Office Suite for document preparation, and SharePoint for safely storing documents. For CRM systems, we find Hubspot to be one of the most effective, but we’re always quick to learn and adapt to new systems. In fact, it’s the part we love the most – making the way we work fit to your business.
How does an ea differ from a pa?
While the roles of an Executive Assistant and Personal Assistant can overlap, the key difference lies in the scope and impact. A PA will typically focus on traditional administrative tasks such as diary management and general support. An EA goes beyond administration and can act as a strategic partner to support decision making and handles more sensitive and confidential matters. Both roles are valuable but they may serve different levels of leaders.
bespoke organisation
Support The Way You Need It
To ensure you get the support you need for your business we can work with you as a monthly retainer or pay as you go support bundles. We partner with you to offer you whatever support you need. We can be a stepping stone, bridging the gap for you, or we can be there for the long haul. We understand all businesses grow differently, and we adapt to suit you – slotting in where you need us, when you need us.
When we know what context we’re working in, we’ll make sure we provide support that suits the situation. If we’re with you short-term, we’ll make sure we have your processes documented ensuring a seamless handover. If we’re with you for the long-term, we’ll be future proofing and thinking ahead. Either way, we’ll grow with you.